FAQ

Frequently asked questions

College is more than just learning in a classroom. It’s about finding out who you are, gaining new friends and discovering all that the world has to offer. This is precisely why [email protected] of South Carolina was designed to provide your young adult with all the thoughtful amenities needed to be focused, prepared and ready to grow. YOUnion communities provide a number of benefits including privacy, study space, blazing-fast Internet, resident activities and professional management. YOUnion was designed to allow our next generation be at their best. Welcome to YOUnion. It’s student living—redefined.

Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

[email protected] rent includes: cable, internet, furniture, trash, washer & dryer, access to all of [email protected]’s amenities and a wonderful staff that is there to help you anytime you need them.

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then we figure out the best match for you based on that information.

Rent is always due the 1st of the month. You can pay up front (due August 1), in semester installments (due August 1 and January 1), or in twelve installments (due August 1 and on the first of the month for the next 11 consecutive months).

We accept payment via check, money order, or through the online system.

Yes, pets are allowed at [email protected] Call the office to find out about pet fees and restrictions.

Renter’s insurance is required, however [email protected]’s basic policy will cover the required $100,000 liability coverage. There is an option to upgrade to cover your personal belongings. Or you can shop around for insurance and provide us with your personal insurance policy on move-in day.

The [email protected] lease is binding and cannot be broken. If you cannot live at [email protected] after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the leasing center. If you have a true maintenance emergency, please call the office immediately. If it is after business hours, you will be directed to the after-hours emergency maintenance line.

[email protected] is fully furnished with an XL full-sized bed, dresser, desk & chair. The living area comes with a comfortable sofa, sofa lounge chair, coffee table, TV stand and barstools. The kitchen comes fully equipped with energy efficient appliances, full sized refrigerator with ice maker, dishwasher and washer & dryer.

Your mail will be delivered to your apartment’s mailbox located next to the [email protected]’s leasing center. If you are expecting a package, you will be able to create an account for our Amazon Hub lockers. Once your package arrives, you will receive an email from Amazon Hub with a code that will allow you to retrieve your package from the locker it was placed in.

We suggest that you bring:

– Bedding for an XL full-sized bed

– Toiletries

– Dishes/Cookware

– Shower Curtain

– Cleaning Supplies

– Decorations to make your new room feel like home!

[email protected] has resident events that range from pizza parties to Taco Tuesdays. Not only is there free food at events, but it’s also a great way to meet people!

Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.

No Guarantor? No Problem, [email protected] offers Leap as an option! Leap is a quick and easy process that fills in for a guarantor or parent co-signer. Leap’s application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Click here to apply or contact the office for more information.

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